Cookie Policy
Effective Date: January 1, 2025 | Last Updated: March 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners. We also use similar technologies such as pixel tags, web beacons, and local storage.
2. How We Use Cookies
FrenzPay uses cookies and similar technologies for the following purposes:
| Category | Purpose | Examples |
|---|---|---|
| Essential / Strictly Necessary | Required for the website and app to function. Cannot be disabled. | Authentication tokens, session IDs, security cookies, CSRF protection |
| Functional | Remember your preferences and settings to improve your experience. | Language preference, timezone, notification settings |
| Analytics | Help us understand how visitors use our site so we can improve it. | Page views, user flows, error tracking (anonymized) |
| Security | Protect against fraud, abuse, and unauthorized access. | Bot detection, risk scoring, device fingerprinting |
| Marketing | Used to deliver relevant advertisements. Only with your consent. | Retargeting pixels, ad conversion tracking |
3. Types of Cookies We Use
3.1 Session Cookies
Temporary cookies that expire when you close your browser. Used to maintain your logged-in state during a session.
3.2 Persistent Cookies
Remain on your device for a set period or until you delete them. Used to remember your preferences across visits.
3.3 First-Party Cookies
Set directly by FrenzPay. Used for core functionality, authentication, and analytics.
3.4 Third-Party Cookies
Set by our trusted partners for analytics and security. We vet all third-party cookie providers for GDPR compliance.
4. Third-Party Services
We use the following third-party services that may set cookies:
- Supabase — Authentication and database services
- Vercel Analytics — Website performance monitoring (privacy-friendly, no personal data)
- Google Analytics — Anonymized traffic analytics (IP anonymization enabled)
- Cloudflare — Security, DDoS protection, and CDN
5. Your Cookie Choices
You have several options to manage cookies:
- Browser settings: Most browsers allow you to refuse, delete, or control cookies through their settings menu. Note that disabling essential cookies may affect site functionality.
- Opt-out tools: You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
- Do Not Track: We respect browser Do Not Track (DNT) signals and will not track users who have this enabled.
Disabling essential cookies may prevent you from logging in or using key features of FrenzPay.
6. Cookie Retention Periods
- Authentication cookies: Up to 30 days (or session, if “Remember me” is not selected)
- Preference cookies: Up to 12 months
- Analytics cookies: Up to 24 months
- Security cookies: Session-based or up to 24 hours
7. GDPR & Privacy Rights
If you are in the European Economic Area (EEA) or UK, you have the right to:
- Withdraw consent for non-essential cookies at any time
- Request information about how we process your data
- Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@frenzpay.co.
8. Updates to This Policy
We may update this Cookie Policy from time to time. Any significant changes will be communicated via email or an in-app notification. Continued use of our platform after changes constitutes acceptance of the updated policy.
9. Contact Us
For questions about our use of cookies:
- Email: privacy@frenzpay.co
- Address: FrenzPay, compliance@frenzpay.co